Thank you for shopping with us! We strive to provide a smooth and efficient shopping experience. Please review our shipping policy for all the important details regarding your order.
1. Shipping Locations: We currently ship to most regions worldwide. If your country is not listed, please contact our customer service team for further assistance.
2. Shipping Time:
Standard Shipping: Orders are typically processed within 1-3 business days and delivered within 5-7 business days, depending on your location.
Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. Expedited orders are processed and shipped within 1 business day.
Please note that processing times may vary during holidays or promotional periods.
3. Shipping Costs:
Free Shipping: We offer free standard shipping on orders over $100.
Flat Rate: A flat-rate shipping fee will be applied to orders under $100, based on the destination.
4. Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package at any time through the provided link.
5. Shipping Delays: While we make every effort to ensure timely delivery, shipping delays may occasionally occur due to factors such as weather, holidays, or carrier-related issues. If your shipment is delayed, please reach out to our customer service team for assistance.
6. International Shipping: For international orders, additional shipping fees, customs duties, and taxes may apply. These fees are the responsibility of the customer and will be calculated during checkout.
7. Address Accuracy: Please ensure your shipping address is correct and complete to avoid delays. We are not responsible for lost or delayed orders due to incorrect addresses.
8. Order Issues: If you encounter any issues with your order, such as missing or damaged items, please contact our customer service team within 7 days of receiving your package. We will assist you with resolving any issues as quickly as possible.
9. Contact Us: For more details on shipping or if you have any questions about your order, please contact us at [customer service email/phone number]. We’re happy to assist you!
Thank you for choosing us! We appreciate your business and are committed to delivering your order as efficiently as possible.